Lewis and SJL Lock Solutions arrive on time, complete work in minutes or hours, and handle emergency calls (broken keys, jammed locks, children locked in rooms) without delay. He explains options clearly, suggests upgrades only when they add real value, and matches screw colors to existing hardware. One reviewer noted the bill was steeper than anticipated, though most find the cost justified by quick turnaround and no extra charges at the end.
Fast duplication with consistently cheerful service sets this Bedok operation apart. The team handles orders in under five minutes, prices undercut the market, and staff adapt on the fly-one reviewer had data erased at no extra charge when plans changed midway.
The shop shines with certain jobs: skilled key duplication on unusual locks, reasonable fees for straightforward work, and staff known locally for decades. But nearly half the reviews flag serious problems: keys that fail despite promises, inflated prices versus competitors, and an owner reluctant to honour refunds even when work didn't work. Recent reviews lean more negative than older praise, and there is little evidence the core complaints have shifted.
Sleek Services earns consistent praise for speed: duplicated keys work first-time where competitors fail, repairs finish within minutes, and staff stay cheerful under pressure. Customised shoe and bag stitching draws admiration for nearly invisible seams. The couple who run it, Joanne and Richard (or "Richard" and the owner), bring decades of hands-on expertise. Caveats: advertised hours are not always honoured, key duplication costs roughly 4 times competing shops, and pricing markups on designer-item repairs may not be flagged upfront, particularly when CDC vouchers are mentioned early. Staff respond to urgent lock-outs swiftly and know niche work like NV200 key blanks and transponder transfer. Shoe and bag repairs attract customers willing to pay a premium for invisible stitching and customisation. The location in Bedok is a drawback for visibility, not service quality.
Last updated 2026-08-23