How this site handles your information
Singapore Locksmith Guide is an independent directory of locksmith businesses in Singapore, published by SG Heartland Guides. This page explains what information the site collects when you use it, where that information goes, and how to reach us about it.
Information this site collects
The forms on this site (enquiries and quote requests) collect the details you type in: name, email address, phone number, your message, and any service or timing answers the form asks for. Each submission also carries the URL of the page it was sent from, plus traffic-source attribution such as the referring site and UTM parameters, so we know which page and channel the enquiry came through.
Where your enquiry goes
When you submit a form, our lead-capture processor handles the submission and passes it to two parties: the business your enquiry concerns and the operator of this site. Nothing you submit is published on the site itself.
Cookies and local storage
To keep attribution accurate, the site stores traffic-source details (referrer, landing page, UTM parameters) in your browser’s sessionStorage. This is first-party, lives only for the current browser session, and is not a tracking cookie: it never follows you to other sites and disappears when the session ends.
Usage measurement
Where analytics is enabled on this site, Google Analytics and Google Tag Manager may set cookies to measure how visitors use the site. Those cookies are governed by Google’s own privacy policy.
Other services involved
Loading a page here can involve requests to a small set of third parties, each of which sees standard request data such as your IP address: Google Fonts (typefaces), OpenStreetMap (map tiles), and, when enabled, Cloudflare Turnstile (form spam protection). Their own privacy policies apply to those requests.
Information about listed businesses
Information about listed businesses comes from publicly available sources, including Google Business Profile reviews. The site stores our derived analysis of that material (scores, summaries, sentiment tags) rather than the reviews themselves. Corrections and removal requests are handled through the listing policy.
Access, deletion, and retention
We hold your submission for as long as it takes to route and follow up your enquiry. If you want to know what we hold, or want it corrected or deleted, send your request to hello@sgheartlandguides.com.