Business data from Google Business Profile, checked 2026-10-08.
Most calls get answered promptly; Desmond and Tang are known for calm, friendly service at nights and weekends. They unlock doors carefully, replace locks, and explain what went wrong. A few reviewers waited 20-90 minutes, but most felt the price was fair for the time of day and speed.
Based on limited recent reviews, so treat this as low-confidence.
All 11 reviews praise speed and efficiency. One locksmith named Lee completed a full door lock install and quotation in under two hours. Customers consistently note fast quotes, quick on-site arrival, and friendly demeanor. Work is completed in minutes; one lock replacement took under five minutes. Pricing described as honest.
Reviewers keep coming back to the same few points: installers arrive on time and work fast, and staff take time to explain the lock. Many reviews praise the Xeno range by name. The reviews are almost all short, five-star praise, with few details beyond that. Two reviewers name installers, Hiron and Emily, and one describes a follow-up visit after install. Buyers mention key, card, fingerprint, and face access options. One reviewer had a long install and a slow teaching session, but still gave five stars. No one reports a complaint.
Botak Locksmiths handles jobs with speed and skill, with named technicians like Teck, Steven, Joel, and Terrence regularly solving complex lock problems in under an hour. A single phone call often gets advice that saves customers money, but scattered poor phone etiquette and occasional pricing concerns temper the otherwise strong reputation. Most calls get answered quickly, and staff arrive promptly with specific solutions ready. The team covers residential, commercial, automotive, and smart lock work across all parts of Singapore, drawing praise for professionalism and old-school expertise from people who have used them repeatedly.
Last updated 2026-10-08