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Botak Locksmiths

Updated 2026-10-08 · 35 reviewed · 29 listed · Scored from 202 Google reviews · How we rank ›

4.7(202) 84 composite score See reviews on Google ✓ Google-verified
Residential LocksmithCommercial LocksmithAutomotive Locksmith24/7 Emergency Locksmith
Botak Locksmiths
Location
Hougang, Singapore
Services
Residential Locksmith, Commercial Locksmith, Automotive Locksmith
Reviews
202
Ranking
#14 in Residential Locksmith
Best for
homeowners and businesses needing reliable same-day or next-morning lock fixes with named, experienced staff

Business data from Google Business Profile, checked 2026-10-08. Facts from the business's own website were fetched 2026-08-23.

What do recent reviews say?

Botak Locksmiths handles jobs with speed and skill, with named technicians like Teck, Steven, Joel, and Terrence regularly solving complex lock problems in under an hour. A single phone call often gets advice that saves customers money, but scattered poor phone etiquette and occasional pricing concerns temper the otherwise strong reputation.

Most calls get answered quickly, and staff arrive promptly with specific solutions ready. The team covers residential, commercial, automotive, and smart lock work across all parts of Singapore, drawing praise for professionalism and old-school expertise from people who have used them repeatedly.

Praised for
  • fast response and arrival
  • knowledgeable staff with years of experience
  • professional and courteous service
  • no lock damage
  • transparent pricing and quotes
Watch-outs
  • poor phone communication and rudeness on occasion
  • pricing higher than some competitors
  • outdated location information on maps
fast-responsepunctualskilled-staffno-lock-damage24-7-availabilitytransparent-quotefriendly-technicianquick-turnaround
Best for: homeowners and businesses needing reliable same-day or next-morning lock fixes with named, experienced staff
Think twice if: phone communication can be inconsistent; have a backup number ready, and confirm arrival time when you call

What are they good at?

  • experienced named technicians (Teck, Steven, Terrence, Joel, Robert)
  • arrive within 30 minutes to 1 hour typically
  • often diagnose and advise by phone first
  • no visible lock damage on jobs
  • cover all Singapore regions

Worth knowing

  • Named technicians include Teck, Steven, Terrence, Joel, and Robert
  • Typical response time 30 minutes to under 1 hour
  • Technician Steven cited as having 35+ years experience
  • Technician Teck can diagnose problems over phone and complete cylinder changes in under a minute
  • One instance of incorrect location on Google Maps reported
  • Joel proactively apologised and offered assistance when colleague was rude

What reviews say by service

Residential Locksmith
Praised for fast door opening, cylinder changes, and handling old or complex doors without damage
Commercial Locksmith
Services listed on website but limited direct review evidence
Automotive Locksmith
Services listed on website but minimal direct review evidence
Digital & Smart Lock Installation
Phone advice resolved smart lock issues and prevented customer from paying for unnecessary repair
24/7 Emergency Locksmith
Multiple customers report arrival within 30 minutes, including very early morning call (6 AM)
Safe Opening & Repair
Services not clearly evidenced in reviews

How it compares

  • Rated 4.7 against a 4.57 average across the 28 residential locksmith businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 79
Review volume 100
Review recency 99
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
181
4
7
3
3
2
1
1
10

FAQ

How quickly can they arrive?
Reviewers report arrival within 30 minutes to 1 hour. One customer was helped at 6 AM. Website advertises 24/7 service, though specific response guarantee is not stated.
Can they give advice over the phone first?
Yes. One reviewer's smart lock issue was resolved by phone advice, saving ~$300. Technician Teck regularly diagnoses problems before arriving on site.
Will they damage my lock?
No lock damage is mentioned across reviews. One customer praised the skilled work on a 35+ year old door.
Request a quote

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Last updated 2026-10-08