Most customers praise fast turnaround, professional installation, and helpful product knowledge. Staff including Vincent, Ah Kai, and Joe earned specific mention for responsiveness and care with door alignment. One customer reported ignored feedback and a gate lock failure within two years, contrasting sharply with overwhelmingly positive experiences from repeat buyers.
All three reviews praise speed and professionalism. James and Terence handle jobs efficiently without upselling or overcharging. Reviewers call the service honest and reliable.
Speed defines the experience here. Multiple reviewers report duplication completed in under 15 minutes, with responses to inquiries coming within moments. Staff member Brian consistently earns praise for professionalism, accommodation of busy schedules, and attention to detail that occasionally extends to gestures beyond the transaction. The service spans HDB and condo access cards, fobs, and stickers at published rates from $10 to $45. Reviewers cite reliable functionality of duplicated cards, transparent pricing, and easy location finding. Appointment-only booking appears seamless in practice, with flexible time slots arranged for customer convenience.
Key Professional earns strong marks for repairing difficult car key electronics and turning around work quickly, but experiences consistent complaints about pricing. Five-star reviewers call their rates fair and praise the owner's hands-on skill with water-damaged remotes and jammed central locks. One-star customers report paying $25 for a key elsewhere costing $10, and being fitted with the wrong battery for $24 instead of the $1 correct part. Hours have also been listed incorrectly online.
Last updated 2026-08-23