Most customers praise quick turnaround and low costs, with staff like Jeff and Dennis earning specific mention for honesty. However, two reviewers report being quoted lower prices over the phone then charged $15 on arrival for basic keys, citing premium location rates. One customer's front door key never worked properly despite a replacement attempt.
Max and his team excel at Mercedes coding, remote retrofitting, and car electronics work; owners consistently praise quick responses and fair prices relative to competitors. The main friction point is occasional pricing inconsistency on upgrades, though most recent reviews (past year) report strong post-sale support and technical competence.
Newton Auto Keys delivers strong automotive locksmith work, with customers praising technician expertise and quick car key duplication, remote programming, and immobilizer repair. However, service quality is inconsistent: some staff lack warmth, one reviewer reported unfriendly treatment unless speaking Chinese, and quoted timescales sometimes slip. At best, skilled and fair-priced; at worst, dismissive. The business (run by Mr. Jimmy and technicians including Ah Hock and Ben) handles lost car keys, remote battery swaps, ECU repair, and autogate/condo card duplication. Customers who connect with the right technician report meticulous work and willingness to stay late. Those who encounter attitude barriers or language friction walk away frustrated.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-23