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Fire Rated Door Pte Ltd

Updated 2026-08-23 · 1,207 reviewed · 187 listed · Scored from 530 Google reviews · How we rank ›

4.9(530) 89 composite score See reviews on Google ✓ Google-verified
Residential LocksmithAutomotive LocksmithSafe Opening & RepairDigital & Smart Lock Installation
Fire Rated Door Pte Ltd
Services
Residential Locksmith, Automotive Locksmith, Safe Opening & Repair
Reviews
530

What recent reviews say

Justin and Leon are the standouts here, guiding buyers through digital lock choices with technical honesty rather than hard sell. Installation is swift and taught properly; the team fixes issues without charge and responds quickly on WhatsApp.

Moorgen locks themselves have occasional firmware and app glitches that linger despite repeated technical visits. One early visit revealed a less experienced technician who made things worse before a senior colleague fixed it. Service quality remains high, but product stability drags down the occasional experience.

Praised for
  • knowledgeable and patient staff
  • transparent product advice
  • fast emergency response
  • strong after-sales support
  • professional installation
Watch-outs
  • firmware and app stability issues with products
  • inconsistent technician experience levels
  • poor customer acknowledgement on rare occasions
skilled-stafffast-responsefriendly-techniciantransparent-quotefair-pricingquick-turnaround
Best for: homeowners wanting honest digital lock advice and reliable weekend installation.
Think twice if: buying Moorgen locks specifically: firmware and app issues have persisted even after multiple technician visits.

Strengths

  • staff explain pros and cons from consumer perspective not just sales angle
  • emergency weekend installation within 90 minutes
  • free servicing and troubleshooting after purchase

Worth knowing

  • Justin and Leon named as knowledgeable salespeople
  • Moorgen T31 and T9 locks supplied
  • Installation completed and customers taught how to use products
  • Emergency call-out on Saturday with 90-minute response
  • Free servicing arranged months after purchase
  • One early technician visit took over 2 hours and made firmware issue worse before a more experienced colleague resolved it

What reviews say by service

Digital & Smart Lock Installation
Staff guide customers through options with honesty and technical depth; installation is swift and taught; firmware and app bugs persist in some units despite multiple visits.
24/7 Emergency Locksmith
Saturday emergency call-out completed within 90 minutes; responsive team coordinated via WhatsApp.

How it compares

  • Rated 4.9 against a 4.53 average across the 144 residential locksmith businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 92
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
508
4
7
3
2
2
3
1
10

Common questions

Can you help if my digital lock fails on a weekend?
Yes. A customer's gate lock failed on Saturday; the team arrived within 90 minutes to replace and install a new Moorgen lock, plus taught them how to use it.
Do you help if I bought a digital lock elsewhere?
Yes. One customer bought a digital lock from TikTok, reached out to Justin for help through the buying process, and received responsive support.
Will you come back if the lock has issues after installation?
Yes, free of charge. A customer needed servicing months after purchase; Justin arranged it without cost and responded quickly on WhatsApp.
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Last updated 2026-08-23